No IT Staff? 10 Reasons To Let ACP Technologies Manage Your Computer Systems

1. Better Service: Your Team Of Experts

An individual “Computer Guy”, or even a fulltime technician, only has the knowledge and experience of one single person. Each ACP technical consultant has access to collaborate with our entire staff of certified consultants.

2. Business-Centric Technology

ACP 's concern is for your business first, and how technology can help you save and earn money. Each individual business is unique in their computer needs. With our business experience in diverse industries including healthcare, financial, government, legal, retail, manufacturing, insurance, and education, we can recommend technology solutions to improve your unique line of business.

3. Proactive Maintenance Versus Reactive Response

Most computer service providers only react to emergencies. As part of our ACP service plan, our technical consultants perform routine, proactive maintenance procedures to seek out potential problems and resolve issues before they become a crisis to your business.

4. Lower Overall Technology Costs

The average salary of a full-time computer technician in WNY is over $53,000 per year including taxes and benefits. If that technician is doing his or her job correctly, most of the time your system is running fine and your tech is showing up to work with little or nothing to do. ACP 's clients save thousands of dollars per year by spending money only where needed: routine maintenance and emergency support.

5. Available When You Need Us Most

ACP 's clients enjoy a guaranteed four hour on-site response time in the event of an emergency. In many instances, we'll be able to remotely diagnose and resolve issues, and get your business back up and running in minutes instead of hours or days.

6. The Power Of Our Partners

ACP has established solid relationships with leading product manufacturers and distributors including Microsoft, Trend Micro, Cisco, Dell, HP, Ingram Micro and Tech Data.

7. Eliminate The Headache Of Turnover

Each time your current “Computer Guy” finds another job, you need to re-invest your time and money to recruit and train a new person. During the transition, your business may experience a computer outage with no available help who understands how your systems have been set up. We assign a primary technical consultant and a backup technical consultant to each and every one of our clients. On top of that, our lead project manager oversees the work at all of our customers.

8. Problems Fixed Before Your Business Suffers

ACP 's managed services plan will constantly monitor your most critical devices, such as your firewall and server(s), 24 hours a day, 7 days a week, 365 days a year. Upon the failure of one of these devices, our technical consultants will be notified instantly, and begin troubleshooting the issue ASAP.

9. Conduct Your Business Anywhere, Anytime

Take advantage of the technologies that you already own. For example, if you have Windows XP Professional and a firewall, you can access your office computer securely from any web browser in the world!

10. Superior Client Loyalty

ACP is proud to maintain a 95% customer retention rate. During our annual client satisfaction survey, 100% of our clients indicated that they would refer ACP to their associates.